.support-widget-fab{align-items:center;background:var(--accent);border:none;border-radius:50%;bottom:24px;box-shadow:0 4px 14px #ff8a0059;color:#fff;cursor:pointer;display:flex;height:56px;justify-content:center;position:fixed;right:24px;transition:transform .2s,box-shadow .2s;width:56px;z-index:var(--z-fab)}.support-widget-fab:hover{box-shadow:0 6px 20px #ff8a0073;transform:scale(1.08)}.support-widget-fab:active{transform:scale(.95)}.support-widget-fab .pulse-ring{animation:support-pulse 2.5s ease-out infinite;border:2px solid var(--accent);border-radius:50%;inset:-4px;opacity:0;position:absolute}@keyframes support-pulse{0%{opacity:.5;transform:scale(1)}to{opacity:0;transform:scale(1.4)}}.support-widget-panel{animation:support-panel-in .2s ease-out;background:var(--bg-card-solid);border:1px solid var(--border);border-radius:16px;border-radius:var(--radius-xl,16px);bottom:92px;box-shadow:0 8px 32px #0000004d;display:flex;flex-direction:column;height:520px;overflow:hidden;position:fixed;right:24px;transform-origin:bottom right;width:380px;z-index:var(--z-fab)}@keyframes support-panel-in{0%{opacity:0;transform:scale(.9) translateY(20px)}to{opacity:1;transform:scale(1) translateY(0)}}.support-widget-panel.closing{animation:support-panel-out .15s ease-in forwards}@keyframes support-panel-out{to{opacity:0;transform:scale(.9) translateY(20px)}}.support-header{align-items:center;display:flex;flex-shrink:0;justify-content:space-between;padding:14px 16px 0}.support-header h3{color:var(--text-primary);font-size:15px;font-weight:600;margin:0}.support-close-btn{align-items:center;background:none;border:none;border-radius:6px;color:var(--text-muted);cursor:pointer;display:flex;justify-content:center;padding:4px;transition:color .15s,background .15s}.support-close-btn:hover{background:#ffffff0f;background:var(--bg-hover,#ffffff0f);color:var(--text-primary)}.support-tabs{border-bottom:1px solid #ffffff0f;border-bottom:1px solid var(--border-light,#ffffff0f);display:flex;flex-shrink:0;gap:0;padding:10px 16px 0}.support-tab{background:none;border:none;color:var(--text-muted);cursor:pointer;flex:1 1;font-size:13px;font-weight:500;padding:8px 0 10px;position:relative;transition:color .15s}.support-tab:hover{color:var(--text-secondary)}.support-tab.active{color:var(--accent)}.support-tab.active:after{background:var(--accent);border-radius:2px 2px 0 0;bottom:-1px;content:"";height:2px;left:0;position:absolute;right:0}.support-chat-area{min-height:0}.support-chat-area,.support-messages{display:flex;flex:1 1;flex-direction:column}.support-messages{gap:12px;overflow-y:auto;padding:16px}.support-messages::-webkit-scrollbar{width:4px}.support-messages::-webkit-scrollbar-thumb{background:var(--border);border-radius:4px}.support-msg{border-radius:12px;font-size:13px;line-height:1.5;max-width:85%;padding:10px 14px;word-break:break-word}.support-msg.bot{align-self:flex-start;background:#ffffff0a;background:var(--bg-card,#ffffff0a);border:1px solid #ffffff0f;border:1px solid var(--border-light,#ffffff0f);color:var(--text-primary)}.support-msg.user{align-self:flex-end;background:var(--accent);color:#fff}.support-msg.typing{align-self:flex-start;background:#ffffff0a;background:var(--bg-card,#ffffff0a);border:1px solid #ffffff0f;border:1px solid var(--border-light,#ffffff0f);color:var(--text-muted);font-style:italic}.support-typing-dots{display:inline-flex;gap:4px}.support-typing-dots span{animation:support-dot-bounce 1.2s ease-in-out infinite;background:var(--text-muted);border-radius:50%;height:6px;width:6px}.support-typing-dots span:nth-child(2){animation-delay:.15s}.support-typing-dots span:nth-child(3){animation-delay:.3s}@keyframes support-dot-bounce{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-4px)}}.support-chat-input{border-top:1px solid #ffffff0f;border-top:1px solid var(--border-light,#ffffff0f);display:flex;flex-shrink:0;gap:8px;padding:12px 16px}.support-chat-input input{background:#1e293b;background:var(--bg-input,var(--bg-secondary,#1e293b));border:1px solid #ffffff0f;border:1px solid var(--border-light,#ffffff0f);border-radius:8px;color:var(--text-primary);flex:1 1;font-size:13px;outline:none;padding:8px 12px;transition:border-color .15s}.support-chat-input input::placeholder{color:var(--text-muted)}.support-chat-input input:focus{border-color:var(--accent)}.support-send-btn{align-items:center;background:var(--accent);border:none;border-radius:8px;color:#fff;cursor:pointer;display:flex;flex-shrink:0;justify-content:center;padding:8px 14px;transition:background .15s,opacity .15s}.support-send-btn:hover:not(:disabled){background:var(--accent-hover)}.support-send-btn:disabled{cursor:not-allowed;opacity:.5}.support-feedback-area{display:flex;flex:1 1;flex-direction:column;min-height:0}.support-feedback-form{display:flex;flex-direction:column;flex-shrink:0;gap:14px;padding:16px}.support-type-selector{display:flex;gap:8px}.support-type-btn{background:#ffffff0a;background:var(--bg-card,#ffffff0a);border:1px solid #ffffff0f;border:1px solid var(--border-light,#ffffff0f);border-radius:8px;color:var(--text-secondary);cursor:pointer;flex:1 1;font-size:12px;padding:8px 6px;text-align:center;transition:border-color .15s,background .15s}.support-type-btn:hover{border-color:var(--border-hover)}.support-type-btn.active{background:#ff8a001a;background:var(--accent-light,#ff8a001a);border-color:var(--accent);color:var(--accent)}.support-feedback-form textarea{background:#1e293b;background:var(--bg-input,var(--bg-secondary,#1e293b));border:1px solid #ffffff0f;border:1px solid var(--border-light,#ffffff0f);border-radius:8px;color:var(--text-primary);font-family:inherit;font-size:13px;height:100px;outline:none;padding:10px 12px;resize:none;transition:border-color .15s}.support-feedback-form textarea::placeholder{color:var(--text-muted)}.support-feedback-form textarea:focus{border-color:var(--accent)}.support-feedback-submit{background:var(--accent);border:none;border-radius:8px;color:#fff;cursor:pointer;font-size:13px;font-weight:500;padding:10px;transition:background .15s,opacity .15s}.support-feedback-submit:hover:not(:disabled){background:var(--accent-hover)}.support-feedback-submit:disabled{cursor:not-allowed;opacity:.5}.support-feedback-success{color:#10b981;color:var(--success,#10b981);font-size:13px;font-weight:500;padding:12px;text-align:center}.support-feedback-history{flex:1 1;overflow-y:auto;padding:0 16px 16px}.support-feedback-history::-webkit-scrollbar{width:4px}.support-feedback-history::-webkit-scrollbar-thumb{background:var(--border);border-radius:4px}.support-history-title{color:var(--text-muted);font-size:12px;font-weight:600;letter-spacing:.5px;margin-bottom:8px;text-transform:uppercase}.support-feedback-item{background:#ffffff0a;background:var(--bg-card,#ffffff0a);border:1px solid #ffffff0f;border:1px solid var(--border-light,#ffffff0f);border-radius:8px;margin-bottom:8px;padding:10px 12px}.support-feedback-item-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:4px}.support-feedback-type-badge{border-radius:4px;font-size:11px;font-weight:500;padding:2px 8px;text-transform:capitalize}.support-feedback-type-badge.bug{background:#ef444426;color:#ef4444}.support-feedback-type-badge.feature{background:#8b5cf626;color:#8b5cf6}.support-feedback-type-badge.other{background:#64748b26;color:#94a3b8}.support-status-badge{border-radius:4px;font-size:10px;font-weight:500;padding:2px 6px;text-transform:capitalize}.support-status-badge.new{background:#3b82f626;color:#3b82f6}.support-status-badge.read{background:#f59e0b26;color:#f59e0b}.support-status-badge.resolved{background:#10b98126;color:#10b981}.support-feedback-item p{-webkit-line-clamp:2;-webkit-box-orient:vertical;color:var(--text-secondary);display:-webkit-box;font-size:12px;line-height:1.4;margin:0;overflow:hidden}.support-feedback-item time{color:var(--text-muted);display:block;font-size:10px;margin-top:4px}.support-feedback-empty{color:var(--text-muted);font-size:12px;padding:16px;text-align:center}.support-divider{border:none;border-top:1px solid #ffffff0f;border-top:1px solid var(--border-light,#ffffff0f);margin:0}@media (max-width:768px){.support-widget-fab{display:none}.support-widget-panel{border-radius:0;height:100%;inset:0;bottom:0;position:fixed;right:0;width:100%;z-index:var(--z-fab)}}@media (prefers-reduced-motion:reduce){.support-widget-panel,.support-widget-panel.closing{animation:none}.support-widget-fab .pulse-ring{animation:none;display:none}.support-typing-dots span{animation:none}.support-widget-fab{transition:none}}